FAQ - Unique Statement Pieces for Weddings and Events, Table Numbers & Signage
The #1 table number and wedding decor store, offering handmade & customized signage for life's most memorable occasions.
*Handmade in the USA*
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Please see below for turnaround info. Rush orders may be accommodated by request. DIY unpainted orders (table numbers & signs) we can ship within 1-3 days! As long as event or delivery dates are noted in the "note to seller" at checkout, we'll make sure your special item arrives in time.
Almost everything we sell is available in "DIY" or Do-It-Yourself. Choose "UNPAINTED/DIY" to add to your cart at checkout and you'll receive the unassembled/unpainted kit(s) with a set of instructions. Recruit your bridesmaids for a fun wedding craft! Assembly only required on items with bases, i.e. table numbers or signs on bases.
We strive to make all of our customers 100% happy with their order. Our wedding and event products are designed with you and your wedding (or photo shoot!) in mind. We ensure that all orders sent are of the utmost in quality and design. It's all in the details!
Our products make great gifts for brides-to-be. Bridesmaids, mothers of the bride, grooms, and friends and family can find unique wedding gifts for the happy couple in our store. Gift them with a beautiful handmade initial set or a lovely ampersand prop to use at their wedding and then place on their mantle after the wedding - just one great idea of many!
Our ampersands, Save the Date signs, wooden name plaques, and other one-of-a-kind signage also make great guestbook alternatives. Have your guests sign it with a fun metallic marker and it makes a wonderful keepsake after your wedding.
- - FAQ: TIPS ON ORDERING WEDDING TABLE NUMBERS - -
**While we understand the desire for order updates with longer turnaround times, please understand that we receive a high volume of messages each day. In order to dedicate as much time as needed to creating your custom items (and to get them shipped as quickly as possible) we ask that you first check the scheduled ship date is on your receipt.
**It's best to order your wedding table numbers at least 3 weeks prior to your big day, earlier if you can.
**We recommend ordering 1-2 more wedding table numbers than you anticipate needing in order to avoid last minute rush and/or shipping charges.
**We CAN accommodate most rush orders.
**The white color shown in some of your listing images. What color is that? That is our "soft white". It is a nice soft white, not very bright but also not ivory. It is a good middle-of-the-ground, basic white. It is not distressed, but can easily be distressed on your own by lighting rubbing the edges with sandpaper to your liking, if desired!
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**Quotes on custom orders will be honored for 30 days, but thereafter are subject to change.***
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- - TURNAROUND INFO - -
Please allow enough time for production and delivery when placing your order. Everything is made to order and website orders ship within 7 business days.
If rush shipping is needed, please let us know or choose a shipping upgrade at checkout. Please note the date needed by in the "add a note to your order" when checking out.
- - RETURNS/CANCELLATIONS INFO - -
If there is any problem with your order or if you need to request a cancellation, please contact us ASAP by email at *** zcdcustomer@gmail.com *** so that our team can address the issue promptly. If the order has begun production, cancellations and changes may not be applicable.
Our return policy lasts 3 days from DELIVERY DATE and the request must be prior to wedding or event date. Refunds will not include shipping charges.
Exchanges - We happily replace items if they are defective or damaged. No additional shipping will be charged in cases of damaged or defective products when sending a replacement on items as ordered.
For CUSTOM ITEMS, CAKE TOPPERS & PHOTO PROPS, UNDERGARMENTS we cannot offer exchanges or returns.
We do not carry stock of or items as everything is made to order, therefore any painted, personalized, or customized items are considered custom.